2025 · Hospitality
AI restaurant booking agent (n8n)
A chat-based AI agent that takes table bookings: it extracts name, date, time and guests, checks availability in Google Sheets, prevents double bookings and confirms the reservation.
- Year
- 2025
- Industry
- Hospitality
- Platform
- n8n workflow automation
- Client region
- International
- Status
- Delivered to client
The brief
What the client needed
Bookings came in through messages and were written down by hand, which led to double bookings and slow replies when staff were busy.
What we delivered
Shipped to the client
- Chat trigger for customer messages
- AI agent with Google Gemini and conversation memory
- Availability check against existing bookings in Google Sheets
- New bookings appended only when the slot is free, never overwriting existing reservations
- Automatic confirmation to the customer
Key features
No double bookings
Slots are checked before saving.
Instant replies
Customers book any time via chat.
Natural conversation
Memory keeps context across messages.
Technology
Next step
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